Legal

Privacy Policy

This policy explains what information Tuzo Magazine collects, why we collect it, and how it is used and protected.

Effective from September 1, 2026

1. Introduction

Tuzo Magazine is published by the Media Council of Tanzania ("MCT", "we", "us" or "our"). This Privacy Policy applies to tuzo.mct.or.tz and describes how we handle personal information collected through the website, our account system, magazine purchases and related services. By using this website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information: username, email address and password when you register.
  • Purchase information: the issues you purchase and your purchase history.
  • Payment information: payments are processed by our third-party payment processor, Paddle. We do not store your full card details on our servers.
  • Communications: details you submit through our "Get In Touch" form, such as your name, email and message.
  • Usage data: pages visited, language preference and general device/browser information, collected automatically to help us improve the site.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your Tuzo account and wallet balance;
  • Process and deliver purchased issues, and maintain your purchase history;
  • Respond to enquiries submitted through our contact and advertising forms;
  • Improve, secure and personalise the website, including remembering your language preference;
  • Communicate updates about new issues, your account, or this policy.

4. Cookies and Similar Technologies

We use cookies and local/session storage to keep you signed in, remember your language choice, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.

5. Payment Processing

Purchases are processed through Paddle, an independent payment processor. When you make a purchase, the payment details you provide are handled directly by Paddle in accordance with its own privacy policy and security standards. We receive confirmation of successful payment but do not store complete card numbers.

6. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the website (such as payment and hosting providers), or where required to comply with the law or protect the rights and safety of MCT, our readers, or others.

7. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at media@mct.or.tz. We will respond to reasonable requests within a reasonable timeframe.

9. Children's Privacy

Tuzo Magazine is not directed at children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, together with a revised effective date. This version is effective from September 1, 2026.

11. Contact Us

If you have questions about this Privacy Policy, contact us at media@mct.or.tz or +255 719 494 640.